With the logistic total solution of Adaption, logistic companies are able to recover grip and control on the logistic processes. With over 15 years of experience and over 55 software implementations, Adaption is the specialist of logistics software. The Forwarding Management System is specially developed for freight forwarders and is a part of Adaptions standard logistic total solution, the Logistics Cloud Suite.
Advantages of the Forwarding Management Software
Your logistic challenge and our solution
As a freight forwarder, you customers expect you to take care of all the activities around a transport as efficient and as quick as possible. You arrange the transport from A to B and help your customer on as many points as possible; from searching for the best price and transporter to all the administration and fiscal representation of the shipment. Your target: take care that the shipment will be transported from A to B on time, so your customer is satisfied.
The logistic landscape is changing and these changes require a new and flexible way of working. The way the cargo of the shipper and transporter will be brought together digitalises more and more. Also the warehousing of the goods digitalises.
Adaption brings your logistic challenges and our logistic IT solution together
Less manual data-entry
Do you need multiple Excel Sheets and systems to create an invoice? This means that you lose a lot of unnecessary time with manual data-entry. With a Forwarding system all the tariffs and data will be uploaded automatically, this can be Excel Sheets, but also links and integrations with other systems. Because of this all the information needed to manage your logistics processes are centralised in one system.
Structured document management
Different transports require different kinds of documents. A freight forwarding system ensures that all the needed documents, which belong to the transport, are clear and shown in one overview in the dossier. With a different workflow, the needed documents will be automatically generated. All the different documents can be shared by a portal or via an e-mail with your customers.
Integration for 100% end-to-end visibility
There is a lot of data available, but you and your customers still do not have 100% end-to-end visibility. The Forwarding Management System collects, links and integrates all the available data from the chain into one central database. Because of this, you will have one overview of all the relevant and real-time information of the suppliers and the customers. With just one mouse click you will directly have access to the real-time transport status, order info and the quantity in stock. If something is not going in the right direction, you can make adjustments where needed.
Greater customer satisfaction
Customers are demanding more and more of you as a logistic service provider. In the past, your customers only asked to be notified when something went wrong with a transport, now they want to know all the details. They want to have some influence, some grip and control. But, how do you keep your customers up to date without sending too many e-mails or call too often? And how do you give them a piece of their influence back? A simple solution is the Customer Portal. Your customers can find all the needed information in the portal and they can request and approve invoices by themselves.
Become viable by a future-proof FMS
The logistic market characterizes itself by great dynamics and a high degree of volatility. This combined with the growing competition makes that you, as a company, need to be unique, not just now, but also in the future. You need to act and react to changes in the market, but this also means your software needs to act and react to these changes. The Forwarding Management System of Adaption is not just very stable but also developed in a way that it can be adjusted very easily. The software will be updated periodically, new functionalities will be added and existing functionalities will be improved. Because of this flexibility you are not just able to react to the changing market and demands of your customers, but you also have a future-proof FMS which keeps developing further.
FMS in the Cloud
The FMS of Adaption is cloud-based and available from every location and every device. Not only do the users have 24/7 access to the application, but your customers and other parties will also be able to log into the Customer and Supplier Portals at all time and from every location.
Do you want more information?
Do you want more information about the FMS? Or do you have any questions about the FMS? Contact us for more information.