With the Adaption Logistics Cloud Suite, logistic companies can (re)gain control of their logistics processes. With over 20 years of experience and over 60 software implementations, Adaption has developed itself to be a logistics software specialist. The Forwarding Management System is made specifically for freight forwarders.
Advantages of Forwarding Management Software
Your logistic challenge, our software solution
As a freight forwarder, your customers expect you to take care of all the activities surrounding transport. As efficient and quick as possible. The transportation needs to handling from point A to point B. This is necessary for your customer to fulfil their orders promptly. You select the best carrier, handle all administration and service the final customer. Your goal: secure timely shipments and ensure customer satisfaction through excellent service.
The logistics landscape is ever-changing, requiring innovative and flexible ways of working. The way a shipper offers their shipment to a transporter is more often than not through a digital solution. The same applies to the (temporary) storage of goods.
Adaption offers fitting IT solutions to your business’ logistical challenges
Reduce manual data-entry
Do you need multiple Excel Sheets and systems to generate an invoice? Manual data entry means you unnecessarily lose a lot of time. The Adaption FMS ensures all carrier transport tariffs and data can be uploaded automatically through system integration or periodically and manually through drag- and drop. For instance, an Excel/ .CSV sheet with all tariffs. Making all necessary data available in the FMS to arrange transports and generate corresponding invoices.
Structured document management
Different transports require different kinds of documents. The FMS by Adaption works with central dossiers. The system saves all relevant documents within the corresponding dossier. The dynamic workflow within the system enables automatically generated documents. All data is sharable through the web portal, which is accessible for customers and suppliers. Access through an automated e-mail message is also possible.
Integration for 100% end-to-end visibility
There’s heaps of data available, but, in general, freight forwarders and their customers still do not have 100% end-to-end visibility. The FMS collects, links and integrates all available data from the supply chain into one central database. By doing so, the system creates an easily accessible, unified overview of all necessary data and documents and provides customers with an insight into real-time data. With the portal, customers can easily access information about the warehouse stock, status of transport and order information. Through various functionalities, the customer has the option to steer and guide the freight to their liking.
Increased customer satisfaction
Customer satisfaction is becoming increasingly harder to achieve. In the past, logistic service provider customers only requested to be notified in case transports deviated in any way. These days they want real-time information and constant insight into transport statuses. They desire to be increasingly involved in the process. How do you keep your customers up-to-date without overloading them with e-mails and calls? How do you give them the sense of control without losing control yourself? A logical solution is the Customer Portal. Your customers will be able to access all information needed through this Portal. It also allows them to view, request and approve quotes.
Stay ahead of your competition and adopt a future-proof FMS
The logistic market is highly dynamic and volatile. When you combine this with growing competition, it highlights the importance of uniqueness and being future-orientated. Logistic organisations need to be able to be proactive towards changes in the market and customer requirements. Being flexible is a key to succeeding herein. The Forwarding Management System by Adaption does not stop at being reliable. We developed it to be able to be adjusted with ease. The software’s infrastructure is updated periodically, improving on existing functionalities and adding new ones. The best thing is, you as a customer have the opportunity to suggest improvements and additional functionalities be developed and be available in future releases.
FMS in the Cloud
The FMS of Adaption is cloud-based and available from any location and any supported device. Not only do users have 24/7 access to the application, but your customers and suppliers also do through the available customer- and supplier portal functionality.
Want more information about the FMS? Please feel free to contact us!