With the Adaption Logistics Cloud Suite, logistic companies are able to (re)gain control of their logistics processes. With over 20 years of experience and over 60 software implementations, Adaption has developed itself to be a logistics software specialist. The Forwarding Management System, part of the Adaption Logistics Cloud Suite, is specifically designed and developed for freight forwarders.
Advantages of a Forwarding Management Software
Your logistic challenge and our solution
As a freight forwarder your customers expect you to take care of all the activities surrounding transport as efficient and as quickly as possible. You’re put in trust of arranging transport from A to B and help your customer fulfill their orders in timely and decent manner; from selecting the right carrier/ transporter to all administration and servicing the final customer. Your goal: secure timely shipments and ensure customer satisfaction through excellent service.
The logistics landscape is ever-changing and these changes require innovative and flexible ways of working. The way a shippers need to transport goods are linked to the eventual carrier or transporter is digitalized more than ever. The same applies for the storing of goods, in which the a shipper hires you as a freight forwarder to arrange (temporary) storage of goods before they ship out to their final destinations.
Adaption offers fitting IT solutions to your business’ logistical challenges
Less manual data-entry
Do you need multiple Excel Sheets and systems to generate an invoice? This would mean you unnecessary lose a lot of time in manual data-entry. The Adaption FMS ensures all carrier transport tariffs and data can be uploaded automatically through system integration or periodically and manually through drag- and drop of for instance an Excel/ .CSV sheet with all tariffs. This will ensure all needed data to arrange transport and generate corresponding invoices is available within the FMS system.
Structured document management
Different transports require different kinds of documents. A freight forwarding system ensures that all the needed documents corresponding to a transport or movement of goods are stored within one central dossier. Our dynamic workflow module enables freight forwarders for documents to be automatically generated by the system. All the different documents can be shared through a portal accessible for customers and suppliers and/ or via a automated e-mail message containing these documents.
Integration for 100% end-to-end visibility
There’s heaps of data available, but generally spoken freight forwarders and their customers still do not have 100% end-to-end visibility. The Forwarding Management System collects, links and integrates all the available data from the chain into one central database. This will create an easily accessible, central overview of all necessary data and documents and provides customers with an insight in real-time data. Customers will be able to have real-time data available within their portal concerning for instance warehouse stock, status of transports and order information. Through various functionalities the customer has to option to steer and guide the transports to their liking.
Increased customer satisfaction
Customer satisfaction is becmming increasingly harder to achieve. In the past, logistic service provider customers only requested to be notified in case transports deviated in any way. These days they want real-time information and constant insight in transport statuses. They want to be increasingly involved in the process. How do you keep your customers up-to-date without overloading them with e-mails and calls? How do you give them the sense of control without loosing the control yourself? A logical solution is the Customer Portal. Your customers will be able to access all information needed through this portal and they can add and change data to pre-set extend.
Stay ahead of your competition and adopt a future-proof FMS
The logistic market characterizes itself by great dynamicity and a high degree of volatility. This combined with growing competition makes that logistic businesses need to be unique and future-orientated. Organisation need to able to be pro-active towards changes in the market and customer requirements. Being flexible is a key element in succeeding herein. The Forwarding Management System of Adaption is not only very reliable but also developed in a way that it can be adjusted with ease. The software’s infrastructure will be updated periodically, existing functionalities will be improved and new functionalities will be added with every update. Best thing is, you as a customer have the opportunity to suggest improvements and additional functionalities to be developed and be available in future releases.
FMS in the Cloud
The FMS of Adaption is cloud-based and available from any location and any supported device. Not only do users have 24/7 access to the application, your customers and suppliers do too through the available customer- and supplier portal functionality.
Want more information about the FMS? Please feel free to contact us!