MTC GROUP
Customer case: How MTC Group gained full control over their logistics processes
At Adaption, we believe that logistics companies can only truly perform optimally when processes align perfectly. With our Logistics Cloud Suite, we help customers gain control over their logistics, administrative, and financial flows. Whether it’s a warehouse, carrier, or freight forwarder, our solutions are modular, scalable, and always available in the cloud.
In this blog, we highlight one of our satisfied customers: MTC Group. A logistics service provider that, thanks to Adaption, has brought more overview, structure, and efficiency to its processes.
MTC Group
Who is MTC Group?
A versatile logistics service provider with a complete package
MTC Group is an all-round logistics partner that helps companies with everything involved in storage, transport, and administration around goods flows. With their wide range of services, they provide smart, practical solutions that perfectly match what the customer needs. Whether it’s managing a warehouse, arranging transport, or handling paperwork: MTC takes care of it.
What really makes MTC special is how they combine speed, customization, and personal attention. They think along, act quickly, and make sure customers don’t have to worry about their logistics. Thanks to this flexibility and commitment, MTC has become an indispensable link in the logistics process for many companies.
MTC Group and Adaption
The choice for Adaption
When MTC was looking for new software, they were seeking a solution that was not only powerful but also accessible. Large market players offered complex packages, but Adaption stood out with its manageable setup, competitive price, and fast, personal communication during the sales process.
Since implementation, Adaption has played a central role in managing daily processes at MTC. The team’s workflow has been adapted to the system, resulting in many processes now being streamlined and automated. This has led to more overview and control over the logistics chain.
Use of Adaption's Logistics Cloud Suite
At Adaption, MTC intensively uses several modules, including WMS, TMS, FMS, Finance, and the Web Portal. The Rental module also plays an important role.
Rental module
An important part of MTC’s services is efficiently managing storage space for different customers. The Rental module in Adaption’s WMS enables automatic warehouse rent calculation based on customer agreements and the type of goods.
Depending on the situation, rent can be calculated based on:
- Weight – for bulk goods or raw materials
- Square meter (m²) – for floor space usage
- Pallet spaces – ideal for standard storage
- Cubic meter (m³) – for bulky goods
This flexibility ensures accurate and transparent calculations tailored to the customer. By automating the process, MTC reduces manual work and increases efficiency in administration.
Central system
“Invoicing combined with inventory management is crucial for us. Thanks to Adaption, we’ve gained much more overview here.”
What immediately stands out in daily practice is how central the system is in the logistics process. From incoming and outgoing goods (with scanning functionality) to transport orders and invoicing, everything is managed from one environment. This leads to greater speed, fewer errors, and better coordination between departments.
For MTC, the combination of inventory management and invoicing in Adaption is a major advantage. Instead of using separate systems, everything works integrated: as soon as goods are stored or moved, Adaption automatically registers this and links it to the appropriate rates or contract agreements.
This makes storage, handling, or rental costs directly visible and ready for invoicing. This not only saves MTC time and reduces errors but also results in reliable administration and clear insight per customer or activity.
Clear and future-oriented
One of the things MTC values most about Adaption is the logical and clear layout of the system. The files are structured so that information is intuitively displayed, making it easy for various departments and external parties to work with.
“A customs inspector visited recently and reviewed the system. He immediately found it clear and understood exactly where everything was. That says something about the logic of the system.”
For example, it is immediately clear which goods belong to which container, ensuring clarity in every step of the logistics process. This ease of use contributes to efficient collaboration, both internally and with customers and inspection partners.
Conclusion
Collaborating on improvement
MTC is a customer that doesn’t stand still. The team actively contributes ideas for improvements and optimizations within Adaption. Suggestions such as faster rental price calculations or optimization of the scan module are examples of constructive input that Adaption responds to. This collaboration contributes to the further development of the system and shows that Adaption takes its customers seriously.
That MTC appreciates the system is also evident in their willingness to recommend Adaption to other companies in the sector. Their positive experience speaks for itself.
Ready for the future with Adaption
With Adaption, MTC has a powerful and future-oriented platform that grows with their ambitions. What makes this collaboration special is the combination of technology and partnership. Adaption not only offers the tools to automate processes and create oversight, but also provides room for co-thinking, development, and feedback. This mutual involvement ensures that MTC doesn’t have to stand still but can continuously move forward toward further optimization.
For example, it is immediately clear which goods belong to which container, ensuring clarity in every step of the logistics process. This ease of use contributes to efficient collaboration, both internally and with customers and inspection partners.