The past week NBK has invited their customers to join the NBK Customer Portal. The customers now have 24/7 insight into the current stock of their goods.
From their office in Spijkenisse, with 14,500 m² warehousing and a worldwide network, NBK tries to provide their customers with the best service. They try to achieve that by innovating continuously, by working together with all the parties in the chain and by applying new technologies. One of these new technologies is the NBK Customer Portal.
By introducing the NBK Customer Portal NBK can provide even better service than before. The customer log into the portal 24/7 to see the real-time status of their stock. By sharing data in an efficient and a transparent way, the customer always have the right and relevant data which is important for the execution of their daily activities. Now the customers are no longer dependant on their phone and e-mail.
The NBK Customer Portal gives the customers a bit of self-service, which means that they will be less dependent on NBK. By simply logging in to the Customer Portal the customer will find all the invoices and the customer has all the necessary stock information.
As a full service logistic service provider with a specialisation in ADR (classes two to six, eight and nine) and excise goods NBK helps their customers with transporting and warehousing their goods. Next to this NBK provides multiple value added services like repacking, labelling and to take care of the douane documentation. As a logistic service provider it is the duty of NBK to take care of the customers worries in a way as good as possible. For the execution of the logistic services of NBK they worked together with Adaption Business Software. Together we shaped the NBK Customer Portal, so the customers of NBK will have more freedom and insights.