|Challenge:||How can we save time and costs in processing transport requests and transports?|
|Solution:||Configuration and implementation of Quotator & Forwarding module|
|Result:||Automated registration of requests in which a user can easily calculate corresponding costs and offer- / send out a quotation.|
|Product(s):||Quotator & Forwarding Management Software|
About BBC Yacht Transport
BBC Yacht Transport is part of the big German shipping company BBC Chartering and focusses on “filling ship decks with yachts”. These are shipping decks of the BBC Chartering shipping company.
BBC Yacht Transport faces the following challenges in doing so:
– Currently the processing of business inquiries take up a huge sum of time which makes that they are unable to fulfill all of the inquiries in a timely matter.
– The ambition and expectation is that the amount of inquiries is going to increase in the near future and that due to lack of time BBC Yacht Transport will not be able to handle all in time and (future) business will be missed due to this.
An intelligent cloud solution
Due to challenges described above BBC Yacht Transport is looking for a suitable solution to help with the appropriate and timely processing and handling of customer enquiries. The desired solution automates the registration of the enquiries coming in via the website. Subsequently the company system user can easily calculate costs and draft a quote to be sent to the customer or prospect via e-mail.
Accepted quotes can be easily converted into a booking. In the near future it would be handy for a customer to be able to pay via the website and track their shipment through the use of a mobile device.
The by BBC Yacht Transport sought-after features and functionalities; the processing and handling of enquiries, match perfectly with the Quotator & Forwarding modules which are part of the Logistics Cloud Suite by Adaption. These modules are especially designed and developed for and in collaboration with freight forwarding companies.
Specifically to enable company growth and reduce manual data-entry, BBC Yacht Transport has chosen to collaborate and partner with Adaption.